Support

Common questions

Is Favuna a substitute for veterinary care?
No. Favuna helps you track what's going on and stay organized — it never diagnoses, and it's not a replacement for an actual vet. If you're ever worried about your cat, the safest choice is always to contact your veterinarian.

Is my data safe?
Yes. Your data is private to your account, stored securely on Google's Firebase platform, and never sold or shared with advertisers. See our Privacy Policy for the full detail.

How do I delete my account or my data?
Open the app, go to Settings, and you'll find options to export your data or permanently delete your account — no need to contact us first, though we're happy to help if you run into any trouble.

Is Favuna free?
Yes, Favuna is currently free during Early Access. If that ever changes, we'll always give clear, advance notice before anything changes for existing users.

I found a bug, or have an idea for a feature.
Please tell us — email us directly at hello@favuna.com. Real feedback from real cat owners is exactly how Favuna gets better.